FAQ

Do you have a retail shop? 
At this time, we do not have a brick-and-mortar shop. All of our yarn is sold through our online storefront, as well as in artisan markets and craft shows. If you find yourself in our Nashville studio for a class or workshop, yarn is often available for purchase in person.

What is your return policy?
If your items arrive damaged, please email us and we will sort it out for you right away! Otherwise, you may exchange unwound, unused yarn for store credit within 2 months of purchase. Shipping will not be refunded.    

Can you wind my yarn into a ball? 
We are happy to! Just find the shop item labeled "ball winding", and add the quantity of yarn purchased to your cart. Each skein is $1.00 to wind. 

How consistent are your dye lots? 
We dye our yarn in very small batches with the utmost care and attention to detail. Slight variations may exist in all of our hand-dyed yarns. If your order includes more than one skein of any color, we will ship skeins from the same dye lot. As with all hand-dyed yarn, we recommend alternating between 2-3 skeins for optimal color blending. 

Do you offer workshops and/or classes? 
We offer private knitting and spinning lessons in our Nashville studio, as well as specialty workshops for adults and children throughout the year. If you are interested in being notified about classes and workshops, please sign up for our newsletter. 

If you have any other questions, please reach out