Yes! Here at CFC, we use only natural fibers — no synthetics. Most of our yarn comes from farms in the US and Peru. We’ve carefully vetted all of our fiber suppliers, and we can confidently say that our yarns come from mulesing-free farms where animals are treated humanely and with respect.

Not anymore. While we began with natural dyeing, we now use acid dyes to better support our growing production volume. Natural dyeing is a beautiful but very time-intensive process, and switching to acid dyes allows us to create consistent colors in large batches. 

We dye our yarn in very small batches with the utmost care and attention to detail. As with any hand-dyed product, slight variations may exist among our yarns. If your order includes more than one skein of any color, we’ll be sure to ship skeins from the same dye lot. As a best practice when working with hand-dyed yarn, we recommend alternating between 2-3 skeins for optimal color blending.

The mill we get our merino processed is accredited with the EU Flower and OEKO-TEX 100 and runs a state-of-the-art effluent treatment plant. This now means that the water is recycled and when it is discharged it is better than the drinking water you get from the tap. We can only speak for our own fibers, this does not mean that other superwash treatments follow these procedures. We are very particular about where our wool is superwash treated. Again please note this is only relevant for our yarns, it may not be applicable to other superwash fibers. Firstly the wool is treated in chlorine to dull the edges of the scales of the wool, this reduces the ability of the scales to stick to each other and therefore reduces felting. Secondly, a resin is applied and creates a microscopic web-like structure permanently bonded to the wool, this smooths the scales, improving the handle and also prevents felting whilst maintaining the dyeability. Recent studies have shown that the type of superwash wool we use, biodegrades very quickly in composting and marine environments, the good thing about the resin used on our wools is that it is a fairly weak structure, (unlike other resins which are applied to other types of shrink resistant treatments and may resist breaking down) which means it is a great option because it has shown in studies to break down very quickly leaving no residues. The other shrink resistant treatments also inhibit the dyeability of the wool which is why they are not suitable for our yarns.

In one word: quality. Most big-box stores don’t carry natural fiber yarns and the product selection often consists of nylon and polyester synthetics. At CFC, each yarn base material is carefully chosen to produce heirloom-quality yarns that will stand the test of time.

Yes, we’re happy to! Once you’re ready to check out, head to the ball winding shop listing and add your skein quantity to your cart. We’ll wind your yarn into a tidy ball that’s ready to be used for your next project, with no tangling or extra time spent on your end. (Please note, wound yarn is not eligible for returns or exchanges.)

Anything your heart desires! Our yarn is perfect for knitting, weaving, and crochet projects, but you don’t have to limit yourself to those methods! We’ve been blown away by some of the beautiful things that our customers have created with CFC yarns over the years. Whatever you make, we’d love to see it! Tag us on Instagram @camelliafibercompany so we can celebrate your creative projects.

Most of our yarns are made to order, so please allow 1-2 weeks for production. Once your yarn ships, delivery speed can vary based on the shipping method you choose at checkout.

*AS of 2025, we no longer ship to the EU due to the DPSR restrictions. 

Yes! We love our international customers and we’re happy to offer worldwide shipping.
Option 1: Priority Mail International (recommended)

Note: Camellia Fiber Company is not responsible for lost mail or non-delivery due to unclaimed packages. Please keep an eye out for notification from your postal service or contact them if you suspect your package is being held for customs purposes. Unfortunately, international customs processing can delay packages without warning — patience is sometimes required. Postage on returned international packages is not refundable.

Merchandise returns will be eligible for exchange or store credit within 30 days. Product must be in original condition. Returned merchandise must be clean, cannot be winded or smell like smoke. You are responsible for shipping costs associated with your return. We are no responsible for any returned packages that are lost or shipped to wrong address. We recommend using a trackable shipping method.

Please email us first at hello@camelliafibercompany.com before shipping product back. 

Please ship your item to:
Camellia Fiber Company
3105 Ambrose Avenue
Nashville, TN 37207

Full refunds are only available for returns due to our error. (defective or the wrong item(s) shipped.)

Yes! We have a retail shop located in Nashville. Our current shop hours are Thursday 4:30-7:30 pm and Saturdays 10 am - 3 pm. If you'd like to visit on a different day, we also open by appointments. You can email us to setup a date and time. 

Yes! We offer classes.Click here to our workshops.

If you’re interested in working together, let’s chat. We love collaborating with pattern designers, local yarn stores, and other creatives. Whether you want to learn more about how we can team up or you already have ideas of your own, we want to hear from you!

Yes! Have you heard about CFC Maker's Program? Click here to get more details.

Click here.